Privacy Policy

Jenneral Trading Ltd, trading as Football Parent ("we", "us"), operates footballparent.co.uk and the Coach App. This policy explains what personal data we collect across both, why, and what rights you have over it.

If you have any questions, email us at footballparentuk@gmail.com.

1. What this policy covers

This policy applies to:

• The footballparent.co.uk website
• The Coach App (used by coaches to manage their team, squad and matches)

2. What we collect

Account data. When you sign in (via Google or a magic-link email), we collect your email address and, if you sign in with Google, your name. If you set a display name in the app, we store that too.

Team and squad data.As a coach, you can enter information about your team and squad to use the app - player names, shirt numbers, positions, and match data (goals, cards, minutes played, and similar). This is entered and managed by you for your own team's purposes; we store and process it on your behalf to provide the service. We don't collect this information directly from players, and we don't collect any contact details for players or their parents at this time.

Marketing preferences. If you tell us whether you want to hear about partner offers, we record that choice (and when you made it) so we can honour it.

Usage and technical data. Like most websites and apps, we automatically collect some technical information - IP address, browser/device type, and basic usage data - mainly for security, troubleshooting and improving the service.

Cookies and advertising.The website may use cookies and similar technologies for analytics and for advertising. This includes conversion tracking and retargeting through advertising platforms such as Google Ads, Meta (Facebook and Instagram) and TikTok - for example, measuring whether an ad led to a signup, or showing a Football Parent ad to someone who previously visited our site. These platforms may set their own cookies or use pixels on our site for this purpose. Cookies that aren't strictly necessary for the site to function will only be set with your consent, which we'll ask for via a cookie banner. You can withdraw that consent at any time through your browser or the cookie settings on our site.

3. Why we process your data, and on what basis

4. Marketing emails

We may send you two kinds of marketing email, and treat them differently:

• Product updates(what's new in Coach App): sent by default, since you're already a user and it's directly relevant to the product you use. Every email has an unsubscribe link, and you can also turn this off any time in Settings.
• Partner offers(e.g. discounts, samples or competitions from brands like VEO): only sent if you've explicitly opted in. You can opt in or out at any time from Settings in the app. We do not share your email address or any other personal data with these partners - we send the email ourselves, from our own list.

5. Affiliate links and sponsored content

Some links on footballparent.co.uk may be affiliate links, meaning we may earn a commission if you make a purchase after clicking through - this doesn't cost you anything extra. Similarly, the Coach App may show sponsored banners to coaches on our free plan. These are just visual placements; clicking through doesn't share any of your data with the advertiser.

Wherever you click through to a third-party site (whether from an affiliate link, a sponsored banner, or a partner offer email), that site's own privacy policy applies to whatever you do there - we have no visibility into or responsibility for that site's data handling.

6. Children's data

The Coach App is used by adult coaches, not by children. Any player information in the app is entered by the coach for team administration purposes, within the context of the coach's existing relationship with their club and players' families. We don't knowingly collect data directly from children, and we don't send marketing of any kind to or about individual players.

7. Where your data is stored

Your data is stored with our infrastructure providers (including Supabase), which may process data outside the UK/EEA. Where that happens, appropriate safeguards (such as standard contractual clauses) are in place.

8. How long we keep your data

We keep personal data only for as long as we need it, or for as long as the law requires.

While your account is active, we keep your account details and the data you enter (teams, players and match statistics) so the service works and your records carry across seasons.

If you cancel your subscription, your account isn't deleted. It reverts to the free tier and your data is kept, so you can subscribe again later, for example for a new season, without losing your history.

If you delete your account, access ends immediately and your data is erased 7 days later. During those 7 days you can restore your account by logging back in.

If an account has no active subscription and isn't used for 6 months, we deactivate it. If it stays inactive for a further 6 months after that, we delete it. We'll email you before deleting.

Where you've paid, we keep basic transaction records (date, amount and invoice) for 6 years for tax and accounting purposes. These records don't include your team or player data.

Deleted data may remain in secure backups for a short period until those backups are overwritten on their normal cycle, after which it's gone. We don't restore deleted data into the live service.

9. Your rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Correct inaccurate data
• Ask us to delete your data
• Object to or restrict certain processing
• Withdraw consent at any time (this won't affect anything done before you withdrew it)
• Request a copy of your data in a portable format
• Complain to the Information Commissioner's Office (ICO) if you think we've mishandled your data

You can download a copy of your own data at any time from your account settings, and you can edit the information you've entered directly in the app. If you're an account holder, your download includes the teams and players you manage; if you're an assistant on someone else's team, it includes your own account details, since the team's data belongs to the account holder.

To exercise any other right - including deleting a child's data, objecting to or restricting processing, or withdrawing consent - email footballparentuk@gmail.com, or use the in-app Settings for marketing preferences specifically.

10. Changes to this policy

We may update this policy from time to time - the "last updated" date at the top will always reflect the latest version. If we make a significant change, we'll let you know via the app or by email.

11. Contact us

Jenneral Trading Ltd, trading as Football Parent
Company number: 17418718
Registered office: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ
Email: footballparentuk@gmail.com